Charlene Preszler Bartolo, Consumer Attorney in Dallas, Texas

Charlene concentrates on consumer. Each area below outlines the kind of case Charlene handles, typical outcomes to expect, and how the intake process starts.

• Consumer

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Charlene's primary office is at 3844 Canot Ln., Dallas, TX, 75244-2903. In-person meetings are by appointment; a phone intake usually comes first.

Working with a new consumer attorney should feel structured. Here's how the first two conversations with Charlene usually go, from the moment you request a consult to the day representation begins.

Charlene discusses fees during intake so the arrangement fits the matter. Contingency, hourly, and flat-fee options are all common in consumer practice — ask which fits.

• How much does it cost to hire Charlene for a consumer case?

  Cost depends on the type of matter, the fee model (contingency, flat, hourly), and how contested the case becomes. Charlene walks through the likely range during the consult so there are no surprises.

• Does Charlene offer a free consultation?

  Charlene charges for the initial consult; that fee is credited toward representation if you retain Charlene's office. Some consumer attorneys offer free consults — check Charlene's current terms during booking.

• How long do consumer cases in Texas typically take?

  Simple consumer matters can wrap in a few weeks; disputed cases can run 6–18 months from intake to resolution, longer if the matter goes to trial. Charlene gives a realistic estimate for your facts at the consult — vague answers here are a red flag.

• Can Charlene take my case if I'm outside Dallas?

  Charlene is licensed in Texas. Matters governed by Texas law are the natural fit. Out-of-state matters are handled case-by-case, sometimes with local co-counsel. Ask during intake — Charlene will tell you if the case is a fit or refer you to someone closer to your court.

• What should I bring to my first meeting with Charlene?

  Bring every document that touches the dispute: contracts, correspondence, police or medical reports, filed pleadings, invoices, photographs, insurance letters. Also bring a written timeline of what happened, in your own words. Charlene will filter what matters — over-preparing at intake is always cheaper than needing a second meeting.

• Is Charlene accepting new consumer clients right now?

  Charlene's intake status shifts week to week. Submit the form; the office will confirm availability or refer the matter out.