Vivien Chen Nielsen, Consumer Attorney in Chicago, Illinois

Vivien concentrates on consumer, general, ip licensing, and patent. Each area below outlines the kind of case Vivien handles, typical outcomes to expect, and how the intake process starts.

• Consumer

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• General

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• IP Licensing

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• Patent

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Vivien's primary office is at 6300 Willis Tower, 233 South Wacker Drive, Chicago, IL, 60606-6357. In-person meetings are by appointment; a phone intake usually comes first.

Working with a new consumer attorney should feel structured. Here's how the first two conversations with Vivien usually go, from the moment you request a consult to the day representation begins.

Vivien discusses fees during intake so the arrangement fits the matter. Contingency, hourly, and flat-fee options are all common in consumer practice — ask which fits.

• How much does it cost to hire Vivien for a consumer case?

  Cost depends on the type of matter, the fee model (contingency, flat, hourly), and how contested the case becomes. Vivien walks through the likely range during the consult so there are no surprises.

• Does Vivien offer a free consultation?

  Vivien charges for the initial consult; that fee is credited toward representation if you retain Vivien's office. Some consumer attorneys offer free consults — check Vivien's current terms during booking.

• How long do consumer cases in Illinois typically take?

  Simple consumer matters can wrap in a few weeks; disputed cases can run 6–18 months from intake to resolution, longer if the matter goes to trial. Vivien gives a realistic estimate for your facts at the consult — vague answers here are a red flag.

• Can Vivien take my case if I'm outside Chicago?

  Vivien is licensed in Illinois. Matters governed by Illinois law are the natural fit. Out-of-state matters are handled case-by-case, sometimes with local co-counsel. Ask during intake — Vivien will tell you if the case is a fit or refer you to someone closer to your court.

• What should I bring to my first meeting with Vivien?

  Bring every document that touches the dispute: contracts, correspondence, police or medical reports, filed pleadings, invoices, photographs, insurance letters. Also bring a written timeline of what happened, in your own words. Vivien will filter what matters — over-preparing at intake is always cheaper than needing a second meeting.

• Is Vivien accepting new consumer clients right now?

  Vivien's intake status shifts week to week. Submit the form; the office will confirm availability or refer the matter out.